Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Messages not reaching my phone from a specific number - why?

My daughter and I have both o2.uk network sims using Pay as you go. For some reason I cannot receive any texts from her number. She can call me, I can call and text her. But I cannot recieve ANY texts from her. If she wants to text me she has to send...

Resolved! Pay Monthly -Non Payment phone restrictions

Hello, I'm just wondering that when a bill isn't paid I know you can't send texts or make calls, but how lonf after the bill is overdue,does it take for incoming calls and texts to be barred too? I'm just wondering as my BF is waiting on an important...

Resolved! Linking two 02 phones on one account?

I use two phones, both with o2 and both have separate o2 accounts. I'd like to link both phones/ have them both on one account but cant seem to find a way of doing this? Also, I have an excess balance on one phone account and am not sure how to trans...

Resolved! Using phone abroad

Hi,Ill be visiting Dubai,Thailand and Cambodia In January.I'm on a monthly contract with unlimited texts,300mins of calls and a set amount of data.Will my phone still work this far from.home.Only want to use It for texting whilst I'm away.Also don't ...

Resolved! require address to send a recorded letter to cancel o2 contract

Ok will be cancelling my o2 contract, in a month or two, its up for renewal 5th March 2014, so would like to get a letter off in the post a good month in advance, giving 30 days notice , and will send it recorded delivery. Ok this sounds simple, but ...

Resolved! Poor connectivity calls dropping and messages failing to send

Hi Can anyone help? At my home and in the near vicinity indoor and out I have very poor reception. My calls drop many times a day. My texts won't go 1st time of sending (Ihave 2 or 3 bars - when I send it says no service so I have to make a call to s...

Resolved! Changing email on my account

I no longer get alerts from o2 via email as the email account that is registered to my account was the o2 one which o2 no longer use, how can i change it to use my gmail, i've been all throgh the account online and cant find how to do it.

Resolved! Early upgrade through CPW

Hi, I'm due an early upgrade from today and want to take advantage of Carphone Warehouse's deal on the Note 3 for £27 a month and £55 cashback through quidco. I'm currently on O2 and the deal at CPW is O2 also My questions are1. If I upgrade through ...

Resolved! Phone Prices on O2 higher than direct from Sony and Apple !! ?

Why are O2's prices for all iPhones and the Sony Z1 higher than buying them direct from Apple or Sony ?

Resolved! PUK Code

Everytime I request a PUK code 02 promise me I will hear within 72 hours and everytime it takes several calls or chats with you to get it.Now again I require my phone unlocking and it was due to be done Friday and it is now Sunday and nothing. Why do...

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