Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Where can I find Annual Data usage

Hi, Although under My Account I can see the data usage for the current month, is there a way I can check the data usage over say a three month or annual period? My daughter has the £6 Blackberry Bolt-On, but tends to mainly use internet in the house ...

Resolved! stop an allround bolt on

i have tried to stop a bolt on with no luck,when i do get to the right dept and says press one to cancel your bolt on, it then says that i am to close to my bill date,why are o2 trying to rip off there customers?????????????

Resolved! Data allowance.

Hello to the community. My first post in the forum, so i was wandering as i'm on the works bolt on and get 1 GB of data with this, is it possible to add more or purchase a bit extra with out losing the primary works bolt on. Any help appreciated than...

Resolved! Dissapointed with O2 :(

Hi all, here’s my problem,I’ve been with O2 for seven years and up to my latest bill I’ve been very happy with them. I moved a while ago to Pay Monthly whist I still had my Blackberry, and paid around £20 including the Blackberry bolt on. In December...

Resolved! Refurbs out of stock

My contract expired in November and I would like to upgrade to another IPhone. I can't afford a new one but a refurb would be perfect however these have been out of stock since my contract ran out. Does anyone have any idea when new stock will arrive...

Resolved! Changing My Phone Contract From Personal To Business

Both mine and my wifes contracts ended last month,we now wish to have two buisness contracts with our original numbers.Could anyone explain the best way to do this and what infomation O2 needs regarding company details and old contract details. Many ...

Resolved! Subject Access Form

Can anyone tell me where I can find the Subject Access form on the website?

Resolved! Accessing voicemail from my lost phone

so left my Iphone on a plane yesterday, im waiting to hear from the airline as to whether the cleaners handed it in. But need to access my voice mails that I had already listened to while abroad (so my voice mail was def working). I tried to ring my ...

IF YOU ARE BUYING A MOBILE PHONE READ CAREFULLY

I recently purchased 2 mobile phones on payg . both are faulty and after 7 calls to o2 i have been lied to as i tried to return the phones, but o2 won't forward me the returns address. they made me top up both phones , i spent 5 hours on the phone sp...

Resolved! Check Operator Services

I am on Pay & Go Mobile. Its always been ok. I want to top up my credit via voucher. When i ring 4444 all i get is an on screen message saying 'Check Operator Services'. Is this resolved via O2, or by using my phone, allthough i tried that & cant fin...

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