Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! payment query

I became a O2 customer by opting for O2 refresh pay monthly scheme for iPhone5.As per agreement, in case i wanted to get out of the contract, i was supposed to pay the outstanding phone payment plan and apply for disconnection. Also the air time usag...

Resolved! How to check phone insurance on line/

hi i have cracked my screen on phone and cant remember if i have renewed my insurance for it can you check on this site?

Poor service

I would like to share my poor service with you all. I will keep this brief. My "24 month contract" is not actually a 24 month contract, its "we will keep charging you until 30 days after you cancel" contract. I expect a 24 month contract to ... end a...

G4 coverage when????

any one tell me how to find out when 4G will come to my end of the swamp.

Resolved! Cancel without penalties

Can I cancel my contract early and not have to pay any charges if O2 are not fulfilling their part of the deal?I am about 16 months into a 24 month contract for which I pay approx £60/month which includes £10 insurance. My Galaxy S3 started playing u...

O2 £20 Christmas Promotion

Hi Forum, I've just had a chat with an O2 Live Advisor who was somewhat curt to say the least and unfortunately unable to provide a satisfactory answer so I thought I'd throw it out here in the hope that someone might be able to assist. I have just j...

Resolved! Can't read E-Mail on Nokia 301

When I try and read my E-Mail on my Nokia 301 I can see the E-Mail, but try to open it and a box comes up saying, "This action requires a network conection. Try again later". Only option is to click "ok".How can I get this to work so I can read my E-...

Resolved! Samsung Galaxy Note 3 - 02 vs Carphone Warehouse

I already have an iphone 5 with 02 on pay monthly.I phoned up 02 customer services (sales) to ask the best deals for a new samsung note 3.I told the woman that Carphone Warehouse offers this deal:http://www.carphonewarehouse.com/mobiles/choose-tariff...

Resolved! send text online

if 02 has stopped providing their online texting service, why does google still find pages like this?http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,T=broadband_main_test,Problem=24067,varset_BBDISP=Using%20your%20free%20online%20...

Resolved! Pay & go

Hi there ive got a problem in my O2 Sim card I cant ring no one or even text and vive been to O2 shop near me twice and they keep saying its about 4G that's why my phone is like that and 2nd time they said my Sim is barred in O2 and I don't understan...

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