Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! PUK Code

Everytime I request a PUK code 02 promise me I will hear within 72 hours and everytime it takes several calls or chats with you to get it.Now again I require my phone unlocking and it was due to be done Friday and it is now Sunday and nothing. Why do...

Resolved! Text message from 02 about calling other networks..

I got sent a text fomr 02 about calling other networks for either £2 or £3 a week, but have deleted the message by accident. Does anyone know how to get this? thanks

10 years plus with o2 and what sort of loyalty discounts..????

10 years plus with o2 and what sort of loyalty discounts..???? NOTHING beaten by two other companies on the same product and I'd be a new customer, what's the point of being loyal..... NONE Discusded with o2 one contract ended and thankfully another ...

Resolved! HTC Desire C Mobile Internet problems

I've had my HTC Desire C for a year now & just a few days ago my internet isn't working (works with WI-FI). It's stuck on the 'G' connectivity setting on the status bar & won't go up to 'H' or even 3G..I've tried manually typing in the new APN settin...

Resolved! O2 New 4G Lower priced Sim Only Tariffs

4 Months ago I took out a sim only deal from Carphone Warehouse @ £26.00 pm for Unlimited Mins, Txt and 1GB data for 12mths. Yesterday O2 reduced the same tariff to £21.00 the £26.00 has 5GB of Data. O2 has informed me that I won't be getting neither...

Resolved! O2 Friends and Family Discount

Hello everyone, I have an iPhone on a Refresh tarriff and a friend has kindly set me up with the 'Friends and Family' discount. I received a text message three days ago saying "Great news! We have added a friends and family discount to your account. ...

Resolved! My contract dilemma!

I downgraded my contract 6 months ago from an old samsung galaxy S2 contract I had. I couldn't get on with the galaxy due to having an iphone 3gs before it and preferred the iOS to Android OS, so I decided to buy an iphone 4s from the apple shop and ...

Resolved! O2 ripping me off

I arranged a new phone as an upgrade with o2 refresh.After ordering it i discovered my wife has bought me a phone for xmas so i had to cancel my upgrade phone.I went in to the shop i had arranged to collect it from and they told me i had to cancel it...

Resolved! First bill query

Hi, I've just ordered a new handset on contract, earlier in the week, and it is due for delivery today. The phone is a christmas present and won't be activated until christmas day, but, i've just received an email about a bill, and have been told i'm...

Resolved! Data Allowance Used; Not receiving messages

Hi everyone, Wasn't sure whether this should come here, or in the Apple part of the forum so bear with me! I've got an iPhone 5s on Pay Monthly and have used my data allowance for the month (rather too fast I feel, but thats a separate issue). I know...

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