Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Switching Tariffs and Phones problem

ok, apologies for my complete noobishness with this... I had an HTC wildfire from Carphone warehouse with an 02 monthly 2 year contract. THis ran out in February, my payments went to £30 a month - so I assumed that my contract had ended and I was pay...

Resolved! Being charged when no answer

Can anybody tell me why,when I call a member of my family,I get charged when there is no answer or the phone is off.My wife has just changed from PAYG to contract and it now happens when I call her.Today she called into an O2 shop who gave her a numb...

Resolved! UPGRADES!

i pay monthy for my iphone 4s and when i chec the upgrade part i always get this message:You'll need to call our customer services team to upgrade this number. We're available on 0844 809 0202 or 202 from your O2 mobile, Mon-Sat 8am-9pm, Sun 10am-6pm...

Resolved! Can I do call redirect on pay2go?

I have already tried this combination To activate ** 21 * phone number # SENDTo cancel ## 21 # SENDTo check status * # 21 # SENDbut it does not work...Any advice?

Resolved! Switching numbers

I've had a pay monthly contract with O2 on an Xperia Z for a few months now but I've decided I'd like an iPhone 5 so I've ordered one on a refresh contract from the O2 store.My problem is that I really don't want to change my mobile number again so I...

Resolved! iphone alerts

how do i stop my iphone4s displaying my balance after i send text messages?

Resolved! My Phone Acting Dead...but it is alive.

My phone has a full battery and plenty credit. It does not receive or send texts or phone calls,not even to O2.

Resolved! Move contract to another country?

Hi everyone, I currently have a 2-year pay monthly contract (unlimted everything and international favourites) until April 2015. I will be moving back to Germany in November and I was wondering if there is any way I can transfer my contract over to t...

Resolved! New O2 Contract - would like to keep number and transfer

Hello - I have just received a new Pay Monthly phone. I would like to transfer my existing mobile number from Three which I understand I can do by requesting a PAC number - that's fine. However, the telephone number that came with my new copntract is...

Resolved! Pay Go Go Go

We were thinking of changing to pay and go go go but just wanted to know something please.At present we have been topping up and get credits go on every three months which we save up...if we change to pay and go go go, do we still get the same credit...

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