Multiple text messages sent

[Anonymous]

Recently recieved an OTA update for my HTC ONE M8, now sometimes when im texting the recipient is getting the same text 2, 3 sometimes 4 times at once and its not just one person either. I ve also noticed a delay sometimes upto an hour reciving text. Is there something i can do or is it down to the update ?

[Anonymous]

Hi.

It's sometimes recommended a hard reset is carried out after a firmware update to ensure old files don't clash with new.

Make a back up first.

Also a sim swap to a new sim can help or clean your sim can also help.

But first try turning your phone off and in to reboot it.

[Anonymous · Accepted solution]

Hi you should try a factory reset first it's always recommended after a software upgrade if that doesn't solve it you may require a new SIM card which you can pick up from any O2 store

[Anonymous]

To add put your postcode here http://status.o2.co.uk to ensure no work is being carried out which could cause the delays.

[Anonymous]

Hi thanks i`l try a hard reboot then and the sim card is brand new with the phone but i realise it could be faulty just seems too much of a coincidence for it not to be down to the update

[Anonymous]

Let us know a factory reset will hopefully solve it

[Anonymous]

If you can try your sim in an alternative phone as a process of elimination.

[Anonymous]

Good luck

[Anonymous]

Nope I'm having the last word on this.

If this continues after carrying out the advice give O2 a quick call on 202 for contract customers or 4445 Payg to have your account checked.

[jonsie]

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@Anonymous wrote:
Nope I'm having the last word on this.

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Never happen