on 16-09-2015 09:09
on 16-09-2015 09:09
Solved! Go to Solution.
on 16-09-2015 09:11
on 16-09-2015 09:11
on 16-09-2015 09:10
on 16-09-2015 09:10
on 16-09-2015 09:11
on 16-09-2015 09:11
on 16-09-2015 09:14
on 16-09-2015 09:14
No you recycle the phone and take out what is a new 2 year Refresh contract. You then have the option after 12 months to recycle the phone and again take out a new contract. You cannot just upgrade and carry on your present contract.
on 16-09-2015 09:14
on 16-09-2015 09:16
on 16-09-2015 09:16
on 16-09-2015 09:21
on 16-09-2015 09:21
People interpret 'free' in different ways but I think the wording makes it clear. Free upgrades have always involved a new contract and upfront fees.
on 16-09-2015 09:29
on 16-09-2015 09:29
on 16-09-2015 10:00
on 16-09-2015 10:00
Personally I think the info about Refresh and how it works (in relation to the new iPhone 6S) should be added to the FAQ thread. (Which would make it more relevant I think)
We have had many questions based round this issue
Just saying it would give a more complete picture, which is what we were aiming for inititally?
Veritas Numquam Perit
16-09-2015 10:03 - edited 16-09-2015 10:09
16-09-2015 10:03 - edited 16-09-2015 10:09
Added a link to lovemyphone's help thread http://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/td-p/877701