Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 241221 Views
  • 2 replies
  • 2 kudos

O2 Refresh and Customer Loyalty - a good idea but again little help for existing customers

Well having just got off the phone with a very nice lady at O2, whose own line manager said they thought it ridiculous that with the new Refresh available, O2 still won't look at this on a case by case basis, I'm tied into this - and whats more ridic...

Anonymous by Not applicable
  • 4059 Views
  • 27 replies
  • 0 kudos

Resolved! How long does it take to fix a mast?

Hi all, First post, not familiar with it all, but I was just wondering what is the typical time to fix a mast if it's broken? My work where I spend the majority of my time is located in the DA2 6** area, and the mast here has been broken for over 2 m...

Anonymous by Not applicable
  • 4740 Views
  • 3 replies
  • 0 kudos

Resolved! need to down grade taffif

hi have had phone on contract for 12months off a 24 contract like alot of people times are hard i need to either downgrade my taffif or will have to look at taking a debt relief order and ending contract any ideas how i can downgrade to cheaper taffi...

Anonymous by Not applicable
  • 2604 Views
  • 18 replies
  • 0 kudos

Resolved! 1month Sim only upgrade

I have a 30 day sim only, this is my 3rd month of having it.When i took it out i was told i would need to wait 6months before upgrading to a phone.On my account it says i am due for an upgrade, is this correct??Thanks

Anonymous by Not applicable
  • 580 Views
  • 1 replies
  • 0 kudos

Resolved! Call & Text Tariff - Do you keep your top-up as balance?

I have a payg sim on 'Simplicity No Allowance' at the moment, but after looking at alternative tariffs I found the 'call & text' tariff which gives you 25 minutes of calls and 25 texts when you top-up £10 a month (in addition to other allowances if y...

Resolved! addons

have unwanted addons hows do i stop them

Anonymous by Not applicable
  • 722 Views
  • 1 replies
  • 0 kudos

Resolved! bolt on

How long does it take for a new bolt on to become active?

Anonymous by Not applicable
  • 649 Views
  • 1 replies
  • 0 kudos

Resolved! Return Policy

Hi guys I recently purchase a refurbished phone online ,does anyone know how the 7 day return policy works and the return address?Thanks

bactfox by Level 1: Joiner
  • 3149 Views
  • 4 replies
  • 0 kudos

Resolved! Letting my partner use my upgrade.

Hi.Does anyone know if it is possible. I currently have to iPhone 4s and I'm happy at the moment, my partner has damaged their phone, their upgrade is due in april, mine now. I was wondering if it would be possible to order them the galaxy S4 and car...

Anonymous by Not applicable
  • 995 Views
  • 4 replies
  • 0 kudos