Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi,I am very unsatisfied o2 customer and since last 10 days in my area (cb6) mast is not working so a signal at all at home. I have to go 10 miles away to make a call. I reported this issue last week with o2 customer service and they always makes fal...
Are O2 thinking of introducing any decent perks for their customers? For example, Vodafone offer free Spotify Premium for the term of the contract, adding a great deal of value to their service. In comparison, O2 have Sun Goals, which is rubbish! I'v...
why O2 charges for data even when you dont need it? i have wifi and my phone get updates through it.
As my sims only contract expires in August 23rd or so if I upgrade now will I still be charged for August on existing contract and new contract meaning that I will pay 2 bills in August
I have tried unsuccessfully to get the breakdown of my current monthly data usage as O2 has notified me that I have used up all 500MB of my monthly data allowance but my phone tells me I've only used up 396MB. I know therer can be a discrepency but 1...
Hi my name is Nikki I am having an issue with a mast being down in our area I have received an e.mail to say its being fixed but no date as to when it will be fixed, this has been going on for weeks now. Its causing issues with calls constantly break...
I need data use only, for one month only, when in Greece. No calls or texts required. o2 Travel Pay and Go rate is apparently £1.99 per day with a limit of 50MB per day. However in requesting a SIM, I am given a choice, under “International Sim” of e...
How do I find out when I am due an upgrade
In the process of filling in the change of name form and it's asking for my account number. I have no recent mail from o2 and cannot find my account number online or on the app? Any help would be much appreciated as to where the account number is act...
Daughter lost her phone on holiday so got it blocked. We now have the phone back and been waiting 2 days for it to be unblocked. She can use all her apps etc but cannot make calls or text. 2 webchats later and now cannot contact them still cannot use...
