Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Paying my bill

i have been getting text messages to tell me to pay my bill but everytime i phone the number to pay it just beeps and dosent ring or let me through, so i tried paying online but it also will not work. They will not take payment details through chat w...

Resolved! 4g Signal strength

Hi, I have a 4g plan in Nottingham and although a get a signal in some areas it is quite weak and sometimes non indoors will this improve in time?

O2 extend the 4g get more data promotion

Get more data - on usChoose a 4G Pay Monthly Plan and we'll give you 5GB instead of 3GB, or a huge 8GB instead of the usual 5GB. For your entire contract. Loads more data, no extra cost. Just sign up by 28 February. http://www.o2.co.uk/4g

o2 4g sim no longer functioning.....

Hi alljust upgraded to s4 from s3 also going to 4g so new sim card. Everything was fine. However i put the sim card from s3 into the s4 to copy sim contacts however when i now put the 4g sim back into the s4, its not recognising it at all. It seems t...

Resolved! 1GB data bolt-on no longer available

I use my phone mainly for internet with about 30 minutes of calls and maybe 50 texts. I have been on O2 50 with a 1GB data bolt-on and this was perfect for me. Three days days ago I upgraded my phone but stayed on the same tariff (O2 50). I have now ...

Resolved! How much per minute are calls to 0872 numbers?

Thanks x

Resolved! Free texts to 02 friend suddenly not free?

I'm on Pay & Go. I last topped up on 23rd Oct, giving me unlimited free texts to 02 customers until 23rd Nov. However I'm now paying 12p a text to text my friend who is with 02. She has just got a new phone but has the same sim card. Prior to this, m...

Resolved! Monthly Tarriff

HihCan you please tell me why my monthly tarriff has gone from £27.07 to £32.00 pleaseI've had no notification ThanksJoan

Resolved! Balance showing "-£xxx.xx"

Hello. My O2 is showing a balance in the minus - it's after a recent upgrade - is my account in credit or debt? Thanks, joeob

Resolved! Refused Contract

I have a 999 rating with Experian and a 526 rating with Equifax and have been refused a sim only monthly contract. I already have one monthly contract with O2 paid by standing order. Never missed a payment . Home owner , never had a credit problem or...

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