Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! no product

Hi all,can anyone help,every time I log into my o2 I get told I have no o2 products with my account,have had pay monthly phone 14 years and pay by DD,this is driving me mad. Thanks for any help,Iain.

Resolved! Transfer money left from old phone to ne

I have the SIM for my old phone which has money on it. Can I transfer this to my other phone, when I getit registered? If so how?

Resolved! how to check data allowance left?

Is there any way to check data allowance left?I have/had/? 100MB which is not much in reality and try to find out how much I have left but I can't find any option in my o2 that would show it.

Resolved! Top up £30 and receive £3 extra credit......

I was sent a text saying i would receive £3 extra credit if i Topped up £30 be a certain date, I toppped up £30 straight away but never received the £3 credit, how do i go about claiming the £3 owed to me?

Resolved! making online payment

I am gone mad. I gave up hope after I am not able to pay online for the last couple of days. I went into the O2 shop last week to give a notice about the changes on my account, I asked if I have anything to pay. I got told everything is solved, the n...

Moving to Pay Monthly

I have just moved to Pay Monthly account and have changed to a new number. I still have a few pounds left on my Pay and Go account, so have put my old Sim into a spare phone, so that I can use to credit up. When I log in to my Pay and Go number, thou...

Resolved! simplicity 12 months contract

quick question have a pay as you go 2g sim and phone (samsung b2100) no data useagewas looking at the simplicity 12 con for £21 unlim call/text 1gb of databut now its say's 1GB of 4G mobile internet data will it still work in an 2g phoneor am I stuck...

Resolved! Pay and Go Go Go but paying £1 Web Daily fee

I'm new to PAYG as I got a Lumia 520 two days ago as a personal phone to complement my work phone. I signed up to Pay and Go Go Go and paid £10' which I thought have me a 250mb data allowance.However, yesterday and today I received messages from O2 t...

Resolved! 4g pay as you go

Hi- if you switch from 4g pay as a you go go go tariff to a pay as you go simplicity tariff will the data still be 4g or will you lose the 4g service. The starter tariff on 4g pay as you go is very stingy on minutes and there are no minutes bolt ons,...

Resolved! no network

Does anyone know what is happening to me please?Network has been getting steadily worse over the last couple of weeks, now I am lucky to get an hour here or there even at home.I also cannot get a live chat with anyone online to discuss it.When i get ...

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