cancel
Showing results for 
Search instead for 
Did you mean: 

contract cancellation - full bill

Anonymous
Not applicable
Hiyah! I've just left o2 not too long ago as I got a good deal with someone else. Got my Pac code sorted as well, already using my new contract, obviously cancelled the one with o2. I'll have to pay my last bill that due in few days and I was just wondering how can I claim half of the month back when I cancelled my contract. I wasn't with the company anymore and I'm not too sure if I have to pay the full amount of £37.
Message 1 of 4
1,010 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150683 Posts
  • 645 Topics
  • 28689 Solutions
Registered:
You must pay the full bill that O2 generate but if you end up overpaying they will refund you.
Seems a bit silly but it's the way the billing system works and if you don't pay the requested amount you will end up with a default on your credit account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 4 of 4
992 Views
3 REPLIES 3

Anonymous
Not applicable
Ooops, I'm really sorry, just seen the same question from someone else, I'll read that thru. Sorry.
Message 2 of 4
1,008 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

Your final bill should be adjusted automatically to match when you leave.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 3 of 4
1,000 Views

MI5
Level 94: Supreme
  • 150683 Posts
  • 645 Topics
  • 28689 Solutions
Registered:
You must pay the full bill that O2 generate but if you end up overpaying they will refund you.
Seems a bit silly but it's the way the billing system works and if you don't pay the requested amount you will end up with a default on your credit account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
993 Views