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Add ons

Claire5
Level 1: Joiner
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on ‎20-02-2020 13:47

on ‎20-02-2020 13:47

I have recently brought more data and its not there even tho they have text me to say it is there.
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jonsie
Level 94: Supreme
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on ‎20-02-2020 13:51

on ‎20-02-2020 13:51

Check in My O2 although there have been problems which could also affect the text message normally sent.

Call customer service if you are unsure.

Guide: How to find help & contact O2 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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djbsuffolk
Level 9: Fired up
In response to jonsie
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on ‎20-02-2020 13:57

on ‎20-02-2020 13:57

Some people were reporting earier that MyO2 wasn't showing data correctly - so it could be that, MyO2 has had a rough couple of days! 

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MI5
Level 94: Supreme
In response to djbsuffolk
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on ‎20-02-2020 14:06

on ‎20-02-2020 14:06

@Claire5 

Also check your bolt ons Guide: Where is my discount or Extra Data? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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