Re: Account

Jam · ‎27-03-2020

My daughter has just received this on her phone IMG_1275.png! The account is in my name and the payment came out on 11/32020! Please could you explain? Thanks

MI5 · ‎27-03-2020

@Jam

I'd guess it's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Jam · ‎27-03-2020

Thanks for that!! The world is going nuts!!! 🤣jan

jonsie · ‎27-03-2020

There are always people looking to cash in and part you from your money

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎27-03-2020

Stay alert and stay safe @Jam

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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