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Yes, @Iangillies50. And if you upgrade with O2 directly, the new SIM is preprogrammed with your phone number.
Upgrade elsewhere, you *may* need to phone O2 CS to get the number transferred, if you wish to retain your phone number.
CS phone numbers all here: Guide: Coronavirus Community Help and Support
- 39508 Posts
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Yes, @Iangillies50. And if you upgrade with O2 directly, the new SIM is preprogrammed with your phone number.
Upgrade elsewhere, you *may* need to phone O2 CS to get the number transferred, if you wish to retain your phone number.
CS phone numbers all here: Guide: Coronavirus Community Help and Support
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@Iangillies50 wrote:
Thank you pgn. I intend upgrading with O2 online so hopefully all will be ok.
Bear in mind O2's stock control system is not live, so whilst a phone is showing as available on the O2 Shop site, it could be that your choice is not in stock - and you won't hear anything back from O2 until they receive stock and dispatch your phone (e-mail comes out to you at that time).
Good luck, I hope your choice of phone *is* available when you order, @Iangillies50.
