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4g speed

Anonymous
Not applicable

I've just upgraded to a nice new Sony Z2 with a 4g contract. I've done a few speed tests in London and I'm a bit disappointed with the results. The max speed I've seen is 12mbps download and 1.2mbps upload. Those look like 3g speeds to me.

How do I know whether I'm actually getting 4g, and what speeds should I expect to see? I would expect to get at least 20mbps download and 10mbps upload minimum in a good 4g area...

Message 1 of 39
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MI5
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@Anonymous wrote:

Are you sure I should see 4g in the notification bar on a Z2 rather than H+?


100% sure slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 11 of 39
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Anonymous
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I've found the problem. I wasn't given a 4g SIM with my new Z2! They're going to send me one...

Message 12 of 39
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Anonymous
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A good resolution. slight_smile

Thank you for the update.

A 4g sim will say 4G printed in it.
Message 13 of 39
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MI5
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@Anonymous wrote:

I've found the problem. I wasn't given a 4g SIM with my new Z2! They're going to send me one...


Most strange - I didn't know O2 had anything other than 4G sims now Astounded

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 14 of 39
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Anonymous
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Well they didn't give me a SIM at all. They told me my old SIM would be fine Smiley Mad

Message 15 of 39
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jonsie
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@Anonymous wrote:

Well they didn't give me a SIM at all. They told me my old SIM would be fine Smiley Mad


That would explain things. They stopped issuing 3G sims at the advent of 4G

Message 16 of 39
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Anonymous
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Sounds like a human error and mix up.
Message 17 of 39
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Anonymous
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Well that's better!

4G SIM, first test in central London: 26mbps down, 2.6 mbps up. I'm sure I'll get better than that in a better 4G area, but at least I am now getting 4G - and it does indeed say 4G in the notification bar.

Thanks all for the advice.

Message 18 of 39
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Anonymous
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Good result.

Enjoy the speeds. wink
Message 19 of 39
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Anonymous
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I got my LG G3 yesterday with 4G. My speed is (just tested 5 mins ago)

 

Download speed 35.85 Mbps

upload 23.05 Mbps

 

My home broadband is 16Mbps Download and only 1MB upload.

Message 20 of 39
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