Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Carrier update and now no service

Hi I have an Iphone six and the phone just prompted myself, my wife and my daughter to update our carrier settings. I did, as did my daughter and we noe both have "no service" instead of a signal. My wife said "Not Now" and she has full 3G signal. Me...

Resolved! payment method

How can I change my payment method

Resolved! Europe only roaming

I asked O2 to turn off roaming because my iPhone kept making pocket calls and, when travelling outside Europe, this resulted in big bills. However I would like to roam in Europe. Do O2 allow you to activate European roaming only whilst retaining bar ...

NO NETWORK

NO NETWORK FROM 7PM BUT WHEN CHECKED ON LINE SAID THERE WAS NO PROBLEM BUT THERE IS GET IT SORTED O2!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

No signal

I have had no signal since 4 pm . What's happening?

STILL NO SERVICE

I have had 'no service' or no bars of signal from around 5/6pm this evening, does anyone know how this problem could be solved?

Resolved! premium and information services

Hi, on my bill I have been charged for premium and information services, but what is this? I have used the online chat a couple of times, is it that?

Resolved! paying my bill

Hi can anyone help me please before I throw my phone at the wall lol. I have been cut off as direct debit didn't go through so need to pay my bill ASAP. I've tried to call but won't let me do it over the phone and can't find anyway of doing it online...

Resolved! Stop texting me questionnaires!

I never have any signal and data here is a joke yet you constantly ask for my feedback. I give it to you and nothing changes. Let me offer a suggestion. Stop asking if it makes no difference! All these people complaining about not having service, wel...

Resolved! Cost effective package.

I am extreemly hard of hearing and prefer not to use speech but text. I use O2 pay as you go and its costing me 14 pence to send a text. Is there a more cost effective package that I could use?I did try to make contact through the customer service nu...

O2

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