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4G on Nexus 5x

Anonymous
Not applicable

Hi i switched over from Vodafone to O2 a few days ago on a 12 month simon plan 4GB of data.

i have not been able to get a 4G signal only H - at 5 locations i been where there shows should have good 4G coverage all in London.

 

The Nexus 5x is sold on o2 so it should work. I have inserted the SIM again, rebooted. Next thing i will try is shove the SIM into my Nexus 5 phone to rule out the device.

 

Thanks

Message 1 of 26
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Anonymous
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thanks all, yes dont really want to cancel, great help here.
was with voda for 10 years, never had an issues until 3 months ago. So wanted to give o2 a go. hopefully all good tomorrow.

once again thanks
Message 21 of 26
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Anonymous
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All good now. Rebooted phone, check on o2 app data changed to standard. A few minutes later 4G symbol now appears.
Thanks all
Message 22 of 26
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Cleoriff
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@Anonymous wrote:
All good now. Rebooted phone, check on o2 app data changed to standard. A few minutes later 4G symbol now appears.
Thanks all

Good to hear @Anonymous. Enjoy 4G wink

Veritas Numquam Perit

Girl in a jacket
Message 23 of 26
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MI5
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Perfect.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 24 of 26
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jonsie
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Anonymous
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Thanks for this post, same problem which I've been trying to get 02 to fix for 4 days so far.........

Message 26 of 26
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