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sms shows as "not sent tap to try again"

nylicens
Level 1: Joiner
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Registered:

Hi, trying to sms my granddaughter in germany (to a german cell), my o2 keeps telling me not sent. Am I doing something wrong??

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MI5
Level 94: Supreme
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Registered:
Are you using the full international code?
0049
Also try removing and wiping your SIM card and reboot the phone.
If all that fails, manually searching for and selecting a different network might help you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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nylicens
Level 1: Joiner
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Hi, Just trying to reply to a sms of hers.
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MI5
Level 94: Supreme
  • 126854 Posts
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Registered:
Try saving the number and starting a new sms.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Martin-O2
Community Manager
Community Manager
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Hey @nylicens have you had any luck replying to your German text messages yet? 

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