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Carly2
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‎02-07-2025 23:18 - edited ‎02-07-2025 23:23

‎02-07-2025 23:18 - edited ‎02-07-2025 23:23

Due to upgrade my phone soon will.be doing it in store will I need to go through credit checks again 

Thank you 

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jonsie
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on ‎03-07-2025 00:53

on ‎03-07-2025 00:53

Yes you will be credit checked

It's O2 policy now for new phones and even upgrades

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
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on ‎03-07-2025 00:53

on ‎03-07-2025 00:53

Yes you will be credit checked

It's O2 policy now for new phones and even upgrades

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Oxonian
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on ‎03-07-2025 10:18

on ‎03-07-2025 10:18

This might contain information of use to you @Carly2 :-

 

Guide: Upgrading Your O2 Phone 

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