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nylicens · ‎28-02-2018

Hi, trying to sms my granddaughter in germany (to a german cell), my o2 keeps telling me not sent. Am I doing something wrong??

MI5 · ‎28-02-2018

Are you using the full international code?
0049
Also try removing and wiping your SIM card and reboot the phone.
If all that fails, manually searching for and selecting a different network might help you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

nylicens · ‎28-02-2018

Hi, Just trying to reply to a sms of hers.

MI5 · ‎28-02-2018

Try saving the number and starting a new sms.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎01-03-2018

Hey @nylicens have you had any luck replying to your German text messages yet?

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