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Do i have to pay £10 every month to keep my o2 PAYG SIM "alive"?

24vtingle
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Hi,

I just bought a £10 PAYG SIM and its now  in my smartphone and i am using it.

Todays date is 7th May 2025.

On  myo2 it says .....

QUOTE>>you need enough balance on 07 June 2025 to cover the cost of your tariff next month.<<UNQUOTE

 

So what if i dont put money in before 7th June?..does that mean this SIM  card will then stop working forever?

Supposing my balance goes to zero on may 30th 2025...then i dont try to top the balance up again with another £10  until say 20th August 2025...is that possible? (ie to leave the next top up to 20th August 2025)

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Enlli
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Sounds like you are on the Big Bundle Tariff so if you don't top up you will get out of bundle charges

Out of Bundle charges

Once you have used your allowances or if you do not renew your bundle each month, you'll pay our Big Bundles standard rates:

 

Calls cost 55p a minute

 

Texts cost 30p each (excluding picture or premium messages)

100MB of data costs £2 a day

See

https://www.o2.co.uk/help/products-and-services/pay-as-you-go/big-bundles

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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pgn
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Big Bundle balance of £10 would be consumed today, your available balance will be zero until you top up again on or before 07-June. If topped with £10 up by then, balance will drop to zero after 07-June, allowances will work until 07-Jul.

If you do not top up, your card will remain active, incoming calls and texts will work, but outgoing calls and data will draw down any balance below £10, then just not work until you top-up.

If you top up £10 or more on 21-Jun, your next top-up needs to be on 21-Jul or before to maintain continuity of service to you.

You can switch to a £5 tariff Big Bundle, but you would find it very restrictive with no rollover data. If you do not top up before Kate August, your phone will stay that way.

As shared above:

https://www.o2.co.uk/help/products-and-services/pay-as-you-go/big-bundles has all the info you need, read it well @24vtingle 

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MI5
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@24vtingle 

As your only purpose for this is to unlock your phone, the answer is no.

You can request your unlock after a few days of use and then just bin the sim card once the unlock process has completed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
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Joined-up thinking there 👍🏼

Should merge the threads, would make it simpler 😂

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24vtingle
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Thanks,

My £10 PSYG SIM has expired. Can i just load more credit into it or do i have to go to the o2 shop and buy another. Do you agree, that if my credit expires, then i should not revert to 55p/min calls, but should not be able to make calls?

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Enlli
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As to the last part of your post the answer is No. You agreed to the terms and conditions signing up

 

O2 offers: Big Bundles and Rolling Plans.

Big Bundle
Our Big Bundle sim only deals mean you can choose your monthly data allowance. You top up your sim card, and we exchange your credit for your monthly calls, texts and minutes allowance.


Rolling Plan
Rolling plans are contract-free SIM only packages – that don’t require top ups. They include an allowance for minutes, texts, and data. Extra options include minutes for international calls from the UK to 42 countries. 
With a Rolling plan, you set up paying for your monthly allowance using your debit or credit card. Your monthly payment will be taken automatically, and your allowance will refresh. You can carry over up to 100% unused allowance, so you never lose out. You're in control and are free to change or stop your Rolling plan at any time. 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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