how can i check im on PAYG and not a big bundle PAYG

[robpeake28]

i have just pruchased a sim from a shop, i want a simple PAYG sim where i can top up as and when i want and not a reocurring £10.00 charge.    Its not exactly clear what i have,  i topped up £10.00 but i do not want to to happen the following month.  Im using the sim card to open and close a gate so it i dont need a monthly top up.

Checked my account and it does show PAYG but under it shows

Your Tariff

£10 data Big Bundle

7GB of data, unlimited minutes and unlimited texts for £10 a month. Includes data rollover of up to 7GB a month.

I clicked under changed tarrif, and you have a rolling tariff option or a standard tariff option,  both seem to be that a monthly charge,    have i got that correct.  I cant seem to find a way to get hold of O2 to check

[HHGTTG]

Can't you 'chat' with them or phone them from your o2 phone for free on 4445? Probably get a call centre in India though.

[Cleoriff]

@robpeake28 

Sorry but O2 don't do Classic PAYG any longer. They only do Big Bundles which is what you are on now.

You should try 1P mobile for a classic tarriff. https://www.1pmobile.com/ 

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[mikeline]

simplicity tariff...  they put me on that by mistake..   no calls, texts or data included you just top up when you need..   

[mikeline]

your tariff

Simplicity no allowance

Pay for texts, calls and data

[Cleoriff]

I'm not sure how you got that tariff @mikeline as O2 stopped supplying it years ago. However, the OP @robpeake28 is on a BIG BUNDLE which is what  he said he did NOT want.

[mikeline]

i was on £15 big, and changed to £10 rolling, somehow o2 changed me to simplicity..   i have to call back after 10 to get it changed over the phone now..  i did read what rob said hence my reply ..

[pgn]

As per O2 t&cs, as @Cleoriff states:

https://www.o2.co.uk/termsandconditions/archive/mobile/pay-and-go-simplicity-terms-and-conditions

[MI5]

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@mikeline wrote:

your tariff

Simplicity no allowance

Pay for texts, calls and data

---

@mikeline 

That is shown as default for a non activated sim card.

[robpeake28]

my sim is for a gate controller so i dont need to top it up,  i basically call the sim it opens the gate.    i will have a look as perhaps i need to switch to vodaphone now as both networks work on the gate. o2 have said its big bundle or nothing else on chat