delay in moving existing number with another provi...

mareus · ‎25-03-2020

Am in the process of leaving one service provider to transfer to )2, and wanted to keep my existing number. Service now ended with other company but there's been a delay in the transfer. Tying to find out if there's an easier way of getting an update without having to phone customer services all the time - doesn't seem to be a quick option to contact O2 customer services online? Can anyone advise?

jonsie · ‎25-03-2020

Calling them is the only way, there has been a massive delay in number transfers. Best time to call is 8-8.30am

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MI5 · ‎25-03-2020

@mareus

Current system problems are delaying transfers.

Please be patient whilst it is sorted out.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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