Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 54917 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27800 Views
  • 19 replies
  • 2 kudos

Resolved! adding another phone to my account

hi i have added another mobile phone to my account my phone is on a set tariff the other phone i want as pay as you go but linked up to same account,but the thing is i cant seem to register it and its driving me crazy lol can anyone please help tya

sup by Level 1: Joiner
  • 1086 Views
  • 5 replies
  • 0 kudos

Age restriction

Hi, i was in the o2 community shop, they removed age restriction, but when I want to go in internet, it shows that i need to remove it, so whats happened here?

Resolved! Age requirement

I'm 24 and I need to prove my age so u can let me use Internet for certain things

P2 by Level 1: Joiner
  • 701 Views
  • 2 replies
  • 0 kudos

New Big Bundle not active

Been on O2 PAYG for ages now, and upgraded my big bundle to the £15 one with 6gb data a few days ago. This was confirmed by O2. It was supposed to kick in on the 18th, but it's now almost 2am on the 18th, and despite having more than a big enough bal...

Resolved! WiFi Calling

Just recently moved to O2 but my signal at home is not great, keeps cutting out, usually at best 1bar signal So I need to use WiFi calling on my iPhone6But, even I used it before when previously with EE the option has disappeared from my options gggr...

SPMcG by Level 1: Joiner
  • 2214 Views
  • 2 replies
  • 0 kudos

Resolved! Sim swap to new phone, keep old tarriff?

Currently on a old Text & Web tarriff, bought a new phone and the sim is wrong size, if i sim swap can i keep the old tarriff even though it has been discontinued?

Sash1 by Level 1: Joiner
  • 1624 Views
  • 3 replies
  • 0 kudos

Resolved! Limit on spend for text messages

When using my PAYG phone for premium rate chat texts I get a message from the premium rate service that says "your network has blocked you from accessing our service until next month". This happens once I have spent £256 in a month. Is there any way ...

PWT by Level 1: Joiner
  • 1069 Views
  • 5 replies
  • 0 kudos

Resolved! New voicemail%20Dial%20905

I have a notification that I have a 'New voicemail Dial 905'. When I select it it sends a continuous dial tone. I cannot remove it from the notifications. How do I get rid of it?

Bobp by Level 1: Joiner
  • 2790 Views
  • 5 replies
  • 0 kudos

Can't top up online - all cards rejected

Hi - I've been trying to top up my Big Bundle sim online, which I've been doing for years. Today, my debit card and credit card payments won't work - I get an error message which say they aren't authorised. Both cards worked today in shops. Is this s...