Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

New micro sim

Need to exchange my old sim for a micro SIM as i have a new phone

Resolved! Scam text message

Does O2 send texts from 07562 001640? I received a text saying my latest bill couldn't be processed; but I'm PAYG. Thanks

Can't Top up new sim?!

Bought my mother in law a PAYG sim card for her new phone this afternoon. Set up an O2 account online for her, tried to top up on line and via 4444......nothing is working! This is worrying due to the fact she is only having this as a basic communica...

Free £5 top up

New customer, just signed up to paygo, but, cannot see free £5 top up, it say £0.00?

Scam message received 5am

Saying o2 were unable to process your bill, unfortunately I opened the link, I did not Enter any details though as I then realised it was a scam, I have been onto my02 and changed passwords

I lost my phone

hello. I lost my phone,how i can find?

Resolved! Double Data promotion big bundles

I have the £20 big bundle with double data but the extra data has not been applied. this is the first time i have topped up since october, have i lost the extra data because i did not renew the bundle on time.

5 extra

£5 credit extra for sign UP o2

To keep a Pay & Go sim active

Hi,How often I need to use my O2 pay & go SIM card to keep it active and do not lose the number and credit?Thanks

Resolved! Roaming in Spain, data issues

I have PAYG and go to Spain a few times a year. Phone & texts work fine but data NEVER works. I called O2 when I cam back last year and spoke at length with an advisor and everything is set up correctly apparently but it still does not connect to dat...

O2

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