Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I just got a new phone and gave my s6 to a friend. I tried to unlatch it from 02 but they said it was Barred before I unlatch it. What do i do.
Hi - can anyone help please. I currently have a Sony Xperia android phone which is on its way out so i wanted to change. I have purchased a Nokia 1 on Android which i haven't set up yet. I want to keep my same number and if possible all my data (if t...
Hi .. I was advised Netflix would be available for 6 months free.. However I have not received any information regarding this. Have I missed something?
I cannot initiate auto-topup because I am not being offered the facility when I follow the instructions for setup.
I have just had about £1 taken off my balance in 15p increments- as though I was sneding texts- which I wasn't!IS this related to the current data problems and how am I going to get my money back?
I bought an O2 International Sim today, the instructions are to login to change tariff to Classic Pay as you Go. I did log in but cannot change tariff. Thinking that I maybe it is because I have no credit, I tried to top up online for many times but ...
My 02 network was down near on all day on Thursday the 6th of December. First of all I use my phone for work at a job where I rely on my phone, So I broke down on my motorbike on the a1 at rush hour time, I had to move on the hard shoulder, then I tr...
This is my number [Removed], I am using it in Ghana but my credit got finished and my wife bought me 10 pounds, I am trying to recharge it says my call is restricted and I see this call baring on it. I dont know what it is, can you please help me and...
Ive missed some important emails yesterday from a couple of people who were interested in the sale of my house which because i couldnt reply till late yesterday they are no longer interested. And also my txts are sending twice . Im not happy and want...
I've spoken to four different advisors now in o2 customer service, and while balance notifications have been stopped, they cannot stop my data usage notifications, nor can I see any option within my iPhone settings to prevent them. This is an example...
