Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 64189 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 33774 Views
  • 19 replies
  • 2 kudos

scam text message

I got a scam email this morning from an international number relating to my 02 payment. I accidentally clicked onto the link. What do I do about it. I have been unable to contact anybody by phone to get any advice and I am worried that my security of...

APKH by Level 1: Joiner
  • 1069 Views
  • 3 replies
  • 0 kudos

Missing PAYG credit

Hi. My nan uses O2's PAYG Favourite Place top up. She has recently run out of this months minutes, and also her credit! She is high risk and cannot leave her house, so I topped her up £30 online yesterday. She got a text confirming this. Today her ba...

AimzOx by Level 1: Joiner
  • 1538 Views
  • 6 replies
  • 0 kudos

Resolved! Adding Credit to New SIM

Hello I have a new 02 SIM which I have put in an 02 iphone. As yet I have not been able to add any credit.I have also tried putting credit on the phone by using a credit card from the phone itself but that also does not work. Have tried calling your ...

Ark15 by Level 1: Joiner
  • 1996 Views
  • 2 replies
  • 0 kudos

Resolved! 6 months free amazon music

Just upgrade sim with 6 months amazon music free cannot redeem it no got text from o2 saying yourvextra has been cancelled

Ollie22 by Level 1: Joiner
  • 853 Views
  • 2 replies
  • 0 kudos

Resolved! Can I buy a pay-as-you-go phone and use current SIM?

Hi Does any one know if I can buy a refurbished phone from the 02 shop without having to buy a pay-as-you go SIM deal?I want to transfer my 02 SIM card to the replacement phone. The shop seems to tie me into buying another pay-as-you-go SIM deal?It's...

Zoho by Level 1: Joiner
  • 1210 Views
  • 6 replies
  • 0 kudos

Some one-time free data fromO2 to pay as you go SIMs

Hello everybody, I am currently in quaranteine as I have just landed in the UK 3days ago from Hong Kong and I I am using my O2 Sim that I was using before I went to Hong Kong, the SIM was last used three and half months ago before i flew to Hong Kong...

Shan2000 by Level 1: Joiner
  • 667 Views
  • 2 replies
  • 0 kudos

Resolved! pac code

hi ive asked for my pac code since friday - unable to get through to anyone unless you want to purchse a new contract! i sent the word pac to 65075 but have heard nothing - any help appreciated

nicola3 by Level 1: Joiner
  • 920 Views
  • 3 replies
  • 0 kudos

Giffgaff

I am on giffgaff and I was just wondering if I just got a 02 voucher for my giffgaff fone would that work

Complaint

      

Tommy4 by Level 1: Joiner
  • 609 Views
  • 2 replies
  • 0 kudos

Resolved! Data rollover

HiI had 10GB that I didn’t use up last month so I switched to the £10 bundle but my data hasn’t rolled over and no one is answering my call idk what to do

royyy by Level 1: Joiner
  • 888 Views
  • 2 replies
  • 0 kudos