Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I travel abroad a lot and just want reassurance I can use my phone abroad if need be without having to take any action (eg notify o2) in uk beforehand. Remember years ago I was abroad and assumed I could just use my phone as normal (besides charges o...
I have tried in vain to contact O2 via the Tel numbers they give but without success.Does anyone know of a way of contacting them?
i am trying to unlock my iphone 6. i requested for it to be unlocked through o2 and got the email telling me to connect to itunes with a different sim in my phone. when i tried this no message appeared. i don't know what to do next
Can I lend a pound still if so how do I do this
I just changed my sim from an international sim to a classic pay as you go sim. This has meant my number has changed but I want to change back to my old number. I called customer services and they disconnected my old international sim so is it still ...
Hi, I am wondering if there is anway of finding an old phone number that I had? I have logged on to myo2 to see if they were listed, without success. It will have been a contract initially then a PAYG. Any help would be appreciated - currently I have...
I got Sony Xperia x compact. I move in to Germany Munich five months ago and trying to unlock my phone since then. After i paid £15 on 03/04/2018 for unlock I got code that did not work. I email back for help about the issue again and again and inste...
I just got a message to say that there are changes from 23/8. Clicked on the link provided and it includes '1. Your £5 big bundle is about to get bigger..... you'll get ..... in exchange for £15 top up each month'. No O2 people online for me to check...
I saved my rewards payment to phone fund instead of to my credit balance.Is there a way to transfer the amount from phone fund to credit balance?
I brought my number to o2 now when I try to manage my account, security text is sent too my old number so I do not receive it told them several times but noting happens. So I can not get in to my account to manage my details
