Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52969 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26868 Views
  • 19 replies
  • 2 kudos

Resolved! £20 Pay as you go credit showing as £10

Hi Not too sure if anyone can help but i bought a £20 credit from the O2 website but when i text balance to the number it shows that i have £10 credit. Not sure who i can contact about this, is there an email address i can use?Lee

Anonymous by Not applicable
  • 2498 Views
  • 9 replies
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Resolved! Big Bundle

Is there any way to stop the bundle call remark being said before a call is made?

Anonymous by Not applicable
  • 4227 Views
  • 12 replies
  • 0 kudos

Resolved! Retaining or using a pay as you go balance

I have Pay and Go phone with a large balance that I do not want to lose. I need to take my existing number (via PAC code) to a new network but could retain a presence on o2 with my current phone AND BALANCE and a new number. Alternatively use the bal...

Buzz1 by Level 1: Joiner
  • 2392 Views
  • 7 replies
  • 0 kudos

Resolved! getting back my old pay as you go number?

hello everyone, i recently changed my pay as you go number due to getting plently of texts from unknown numbers. not thinking at the time my online banking sends me a code through to my old number everytime i sign in, is there anyway i can get this n...

Anonymous by Not applicable
  • 3233 Views
  • 7 replies
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Resolved! Useful numbers

Is there a list anywhere of useful numbers eg 1720, 4444 etc. I am sure I had one with my original SIM but the new one doesn't have any of this info and I can't find it on the O2 site. Any help would be appreciated

Quinney by Level 1: Joiner
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Resolved! what to do when order taken but delivery not made ?

so i online ordered an item (order ms-[removed]), receive an SMS from both O2 and UKMail (O2's couriers) that item will be delivered on 5th Jan; consignment **Personal info** 5th Jan arrives and no delivery, UKMail and O2 send out another SMS stating...

Anonymous by Not applicable
  • 2347 Views
  • 10 replies
  • 0 kudos

Resolved! Removing a debit card from my account

Hi again, so sorry to bother you again, but I did try o2 chat on line but after 40mins gave up,but anyway I posted on the forum yesterday concerning the above topic, I did look as suggested, and went on topup and the debit card wasn't there, it just ...

Rosy1 by Level 1: Joiner
  • 2021 Views
  • 1 replies
  • 0 kudos

Resolved! Removing a debit card from my account

hi all, I have just topped up my phone online with a debit card after it all went through it came up it will use this card to automatically top up from this card which I don't want it to do and would like to remove it,could anyone tell me how I can d...

Rosy1 by Level 1: Joiner
  • 4685 Views
  • 4 replies
  • 0 kudos