Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 48219 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 24041 Views
  • 19 replies
  • 2 kudos

Charged £10 per month for nothing pays?

I have been using Pay as you go for 3 months. I buy a big bundle for £10 but independent of this my account balance reduces by £10 each month for no obvious reason. Does anyone know why or where I can see what I am being charged for?

Resolved! Top up

I need to pop up from Italy using a credit card..the problem is by entering a post code and adress...for the billing adressthe system does not reconize ...???

alberto1 by Level 1: Joiner
  • 1057 Views
  • 4 replies
  • 0 kudos

Error Code

Always keep getting Error Code 500 when I try to top-up the Sim Card, without this I cannot use the phone - is there a solution?

DRennie by Level 1: Joiner
  • 2472 Views
  • 12 replies
  • 0 kudos

Resolved! Order confirmation

I ordered a handset 4 hours ago, the money has been taken from my bank and I have an order number but I haven't recieved the confirmation email. There are no guru's available online and if I don't have a phone to call, hence the reason I bought one! ...

Resolved! Changing phone both pay as you go

Looking at Upgrading to a new phone,Have a LG but wanting to go to Samsung Galaxy J5 2017but want to keep the number etc, can I just use the same Sim card in the new phone, Then can I purchase a new one for the LG to give to my mother. Also don't rea...

Resolved! reguarding not received 02 rewards

i was sent a txt saying i get my rewards of 3.00 on 22/3/18 so waited for my top up date sunday 25/3 sent txt to claim t back . got a reply back saying ive already claimed t wen i avent.also normally get 4,50 rewards back not 3.00 thankyou julie redm...

juliered by Level 1: Joiner
  • 720 Views
  • 1 replies
  • 0 kudos

Resolved! Lost my simcard

Hi,Lost my sim card during my business trip. I’d like to have a new sim card but keeping the same number.Is it possible? If so, how should I proceed?Thanks

ilkenoble by Level 1: Joiner
  • 1062 Views
  • 2 replies
  • 0 kudos