Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52652 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26580 Views
  • 19 replies
  • 2 kudos

Resolved! o2 New sim

Have just got new sim from o2 but am unable to find phone number. When i look under phone settings in the sim button there is no number . I have tryed topping up on line using the phone number sent with the sim on the card. But it states no device re...

Mickr62 by Level 1: Joiner
  • 957 Views
  • 3 replies
  • 0 kudos

Resolved! Unlatch an O2 phone, O2 say isn't Latched

@EmilieTHello, From what i have read you are the person in the know on this subject?! I am trying to unlatch an O2 phone i brought last year as a payasyougo phone from an 02 shop. I've had the email from O2 saying it isn't latched but only an 02 sim ...

Resolved! ported number from asda payg to o2 classic payg

my brother ported his number from asda mobile payg to o2 classic payg as far as i know the port went through ok he can make and receive calls and can send texts but cannot receive them, the my o2 app does not recognise the number he has ported over p...

Resolved! data

i wanted to buy more data but the automated line said it was about a bereavement and sent a code it is not about that will this stop my phone all i wanted was more data

roisin1 by Level 1: Joiner
  • 1034 Views
  • 4 replies
  • 0 kudos

Change plan

Hi I do not have a computer, and I do not have how to change the package right now.Please change the package we have on the lines to 10 DATA Big BundleOur linesxxxxxxxxxx xxxxxxxxxx [Mod edit: Please do not share personal details as your posts are vi...

lizba by Level 1: Joiner
  • 1436 Views
  • 5 replies
  • 0 kudos

Resolved! share sim

I have my phone in O2 PAYG, i have just received a smart watch and was wondering if the 2 devices can share telephone number etc or will ijust have to access through bluetooth. assistance appreciated,

Resolved! £10 Data Big Bundle.

Hi douse anyone know what's going on with the £10 Data Big Bundle? Because in this months o2 booklet that I got from the o2 shop says it changed to 4GB and 1000 Minutes and 10,00 Texts. But I have not had a text about the change and I looked on my ac...

Luke30 by Level 7: Part Timer
  • 2107 Views
  • 5 replies
  • 0 kudos

Resolved! bypass web filter

i want to use a website called deviantart on my mobile data but 02 have blocked it.i have already tried changing my dns settings but that does not bypass the web filter.i have also tried using web proxies but they are all blocked!.i have also noticed...

Resolved! Phone unlock code request

Why would o2 be ignoring my requests for an unlock code for one of our phones? There's four o2 PAYG phones in our house and over a week ago I requested unlock codes for them, and within 12 hours I recieved 3 unlock codes, but no sign of the fourth. W...

Admn by Level 1: Joiner
  • 2712 Views
  • 18 replies
  • 0 kudos

Resolved! iPhone 8 PAYG Cannot Send SMS Messages?

I have an iPhone 8 on PAYG and cannot send text messages. I have tried dialling *#5005*7672# and get a message Error Performing Request, Unknown Error. I have tried dialling **5005*7672*+447802000432# and get the same error. I have tried putting the ...

DaveC by Level 2: Apprentice
  • 5952 Views
  • 18 replies
  • 0 kudos