Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I needed to phone the doctor but as low on money I hadn't yet topped up for my big bundle this month. I decided to change my bundle to the £5 bundle to make the £10 top up last two months, and waited for confirmation that it had changed before toppin...
I recently requested a £10 iTunes voucher as part of my loyalty reward with o2. I requested this on the 7th of July 2018, but have so far not received it as of the 6th of August as I write this. Does anyone know how I can contact someone somewhere to...
I am finding it impossible to top up my new Big Bundle PAYG sim either online or through the O2 app. I got one message saying it was not a PAYG number which is daft as I have just ordered it! Any help gratefully received as the phone is for my Dad to...
I am going to run out data so I need to NEED to start my tarriff today.I have tried and tried but can't seem to get to speak with ANYONE that is ANYTHING TO DO WITH PAY AS YOU GO....ALL I WANT TO DO IS START MY £30 TARRIFF TODAY. I HAVE TOPPED UP.I J...
I top up my mum’s PAYG for cost of the tariff ready for the 16th. I did it as I always do, possibly a little earlier than normal, and it was acknowledged as normal. However it’s applied to her overall balance and she received a text this morning ‘You...
I am currently on a 20 pound tarriff which I top up every month on 23rd and get an extra 50gb(2 month into this 3month promotion)i had 30gb wiped from my phone! This made me run out of data on the advice of 02 i added a small bolt on with the promise...
I have been using O2 PAYG with an old Doro handset for many years. There appears to be a possible charging problem with this handset. I have therefore purchased a more modern Doro handset, unlocked. The original phone has a "mini" SIM but the replace...
My daughter has locked her sim and its asking for a puk number how do i get that
Why won't 02 take my Visa payment,As I'm stuck in door's so I need to top up using a Visa card.
Hi, I have bought a phone through O2 online. After that i got mail from the O2 that my phone is not in stock and O2 will let me know that when it will be in stock. Now its more than 2 weeks no reply or phone arrived. Now i would like to cancel my ord...
