Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I have a PAYG sim and number, but only use it infrequently as I live abroad. Nevertheless I need it eg for getting one-time passwords sent through from my bank (they will only accept a UK mobile phone number!). What do I need to do to keep it active,...
I've gotten my mobile data yesterday and kept on resetting my phone and the network but it's still not working. Whenever I activate it it just says that it's not on.
Hi everyone, I'm new to the Forum and need help to get my wife's mobile back on-line. My wife and I are pensioners and only use our phones occasionally, to make essential and emergency calls. The other day my wife's phone stopped working, with the me...
Sorry for long post.I’ve been trying to get my phone number (xxxxxxxx) transfered to a new sim for 6 days.It’s still not resolved. It goes as follows:28/2. O2 shop Thanet, I got a replacement sim for a sim swap, old sim is turned off within an hour, ...
I am on the Classic PAYG tariff but required a new sim for my new phone, I arranged this but when I had finished my call, I received information that tells me I will be on a standard PAYG tariff. Will I be able to revert to my original Classic PAYG t...
Hi AllI'm looking to use data to basically play games when I'm out and about. I used the online calculator and put 180+ minutes of gaming a day and it came out with the 2gb data plan. I have no idea if this is enough or not? Its a fairly large multip...
Bought as a back up phone in Dec. 2018. Now completely dead..tried reset (down vol./on-off button etc)..still dead. Still dead when plugged into a variety of different charging sources. Was PAYG when bought & came unlocked. o2 Signal poor so has been...
Hi there I'm currently on Pay As You Go, but would like to change to one of the Big Bundles. If I change on Feb 28th, will it be valid until March 27th? Or do I need to change on the first day of the month? Thanks
Hello all, been a while since I posted so hello again from Northern Ireland. A family member has had the same O2 PAYG SIM/number since around year 2000. It was still on a legacy account with relatively expensive calls + txts and whenever he used it t...
How do I retrieve my voice mail messages?
