Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I have just bought a PAYG SIM which advertised 50GB for 3 months when I topped up £20. So I called 4444 and credited £20 to the SIM. I then text the promo word FIFTY to 2424 as instructed on the SIM pack instructions. So, two problems have occurred: ...
Does anybody know how to reactivate a SIM card? I use O2 billing to pay for a subscription and have just run out of credit. I can't top up as I haven't used the phone for a few months (about 6) and MyO2 no longer records the SIM under my account - so...
Hi,An elderly relative with dementia, stays in a Care Home. She has a mobile phone with a Pay as you Go SIM card to keep in touch with family. Unfortunately, this phone has now run out of credit, and due to the Lockdown I am not able to access the ph...
Got a sim card for the o2 big bundles £10 and should get £10 free when you text 2424 I have done that and says that offer isnt for you and also the 5x data text hasn't worked. I have topped up £10
I spoke to a customer service advisor this morning. The bill is in my husband's name. She asked to speak to him, but he is in early stages of dementia and does not remember his password. She got him all confused and he asked her to speak or me on his...
When I sent text to contacts it arrives to them as being from 'infomessage' and not from my number and they are unable to reply (sending message fails) I have removed the SIM and restarted phone and they have removed /re added my contact details on t...
1 Motorola E6 Plus Polished Graphite O2 P&G £5 ONLINE TRIPLE SIM2/3/4FF £49.00I ordered above mobile on 2nd april. The money has been taken from my credit card. I received an email the item is out of stock at the moment. So why on earth have you take...
I have just received a pay as you go sim card that I want to link to O2 pay monthly account.
Losing credit to other 02 network but still got free calls and texts
For the past 2 weeks, i have realised, my texts are costing me triple. I dont know why. I have just sent a text. then i get a "ding" usually to tell me my balance.But it Dings 3/4 times, which means 15p 4 times!!
