Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
My Aunty in her 80's , who lives far away from me and by herself needs a top up to her mobile phone/s . weve just finished a skype call where weve tried by all known methods to top up her phone. Shes set up an account, tried to make payments but with...
With all stores being closed my house bound father cannot get a new sim card. I've tried calling support who are of no use due to just hanging up re:covid 19. Everytime we reset his my02 app and follow the link in the email it gives an error.How can ...
Hi, I have just taken a new contract on my name for my wifev and would like to keep her old number which was on a Pay As You Go. It is impossible to reach customer services to do this over the phone.
Hi, Really desparate here- I'm trying to top up my 90 year old aunt's phone, she's on O2 (and so am I) but every way I try, on-line or by dialling 4444 it refuses me - I've tried 3 different bank cards . Does anyone know why or what I can do? (She li...
Yesterday afternoon my pay as you go phone recieved a £20.00 top which i had not requested,why is this ??????? My credit was low and was going to top up anyhow but thats not the point,How can O2 top up with out my permission?????????????????
Hello. I brought my number from lycamobile on a international bundle sim. Since last week Wednesday when my number was transferred every time I try to make a call I get a call ended on my phone screen and when I try to send a text message it says not...
How can I re-activate my Pay as You Go SIM. I went too long without making a call
I need to speak to someone at 02 and get through
I have had a monthly account with o2 for more than 15 years, but I recently took out a pay as you go sim in addition to my monthly account, for emergencies during the current crisis. I topped it up with £10 on March 10th didn't use it but my balance ...
I needed to phone the doctor but as low on money I hadn't yet topped up for my big bundle this month. I decided to change my bundle to the £5 bundle to make the £10 top up last two months, and waited for confirmation that it had changed before toppin...
