Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Yesterday afternoon my pay as you go phone recieved a £20.00 top which i had not requested,why is this ??????? My credit was low and was going to top up anyhow but thats not the point,How can O2 top up with out my permission?????????????????
Hello. I brought my number from lycamobile on a international bundle sim. Since last week Wednesday when my number was transferred every time I try to make a call I get a call ended on my phone screen and when I try to send a text message it says not...
How can I re-activate my Pay as You Go SIM. I went too long without making a call
I need to speak to someone at 02 and get through
I have had a monthly account with o2 for more than 15 years, but I recently took out a pay as you go sim in addition to my monthly account, for emergencies during the current crisis. I topped it up with £10 on March 10th didn't use it but my balance ...
I needed to phone the doctor but as low on money I hadn't yet topped up for my big bundle this month. I decided to change my bundle to the £5 bundle to make the £10 top up last two months, and waited for confirmation that it had changed before toppin...
I recently requested a £10 iTunes voucher as part of my loyalty reward with o2. I requested this on the 7th of July 2018, but have so far not received it as of the 6th of August as I write this. Does anyone know how I can contact someone somewhere to...
I am finding it impossible to top up my new Big Bundle PAYG sim either online or through the O2 app. I got one message saying it was not a PAYG number which is daft as I have just ordered it! Any help gratefully received as the phone is for my Dad to...
I am going to run out data so I need to NEED to start my tarriff today.I have tried and tried but can't seem to get to speak with ANYONE that is ANYTHING TO DO WITH PAY AS YOU GO....ALL I WANT TO DO IS START MY £30 TARRIFF TODAY. I HAVE TOPPED UP.I J...
I top up my mum’s PAYG for cost of the tariff ready for the 16th. I did it as I always do, possibly a little earlier than normal, and it was acknowledged as normal. However it’s applied to her overall balance and she received a text this morning ‘You...
