Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I need to top up my Mums mobile she is lockdown, I have tried adding her to my O2 account but they want to send a code to her mobile which she is unable to read. Any way round this?
Hello. I just arrived in UK.I have a voucher to top up but my English is weak so far.I called 4444 but I can't understand the instructions to enter the code.Could someone be so kind to explain to me how to proceed step by step? Thank you in advance f...
I've been told this is a scam - don't follow the link Hi I've just had a message from what looks like O2 but I think it is a scam. Has anyone else had this ? Txt: O2:We were unable to process your latest bill. In order to avoid fees, please update yo...
Some phone company's are giving extra credit for calls etc are O2 doing the same
Hi there, Does anyone know how you can access your payment history or receipts for payments made on a PAYG number? Thanks.
Can someone please help me, my big bundle runs out on 31/3/20 to keep it going I pay £10 a month, however., I put my £10 on about 2 days ago. Now phone says I have £8.50 balance. So don't understand why I'm being charged when my bundle doesn't run ou...
Will I be getting my monthly allowances evey month as my anerthersy date is the 31 of evey month?
Hi,I received the following offer:O2: Get back to a good thing. Top up once by 30/03/2020 and you'll get an extra £20 allowance. Then use the extra allowance for calls, text or data over the next 21 days. To hear more, call 2202. To stop these offers...
I have a new sim & phone and want to keep my original number. The only option I have at the moment is to do this via text which is to text SWAP to 20220. Do I do this from my new sim or my old sim?
I have a payg sim, is it possable to change this to a international payg sim, so i can keep my number and make international calls.
