becoming an o2 customer

[kimboslice]

i am trying to purchase a pay monthly tarrif as a new o2 customer but i cannot get past the payment details?

[KingAmo]

@kimboslice

It might be that your credit isn't good enough for them to accept you.
I will advise that you increase your upfront payment of possible to allow them to process it
I hope this helps

[O2Stacey]

Hi @kimboslice 

You can give Customer services a call on 0344 809 0202 to set up a new contract. 

Stacey

[Cleoriff]

@kimboslice 

This section wasnt working properly yesterday. Try another browser if on PC. Avoid the app

If nothing works then call O2 Guide: Coronavirus Community Help and Support 

[jonsie]

Try IE or Edge as they seem to work better for payments.