Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
After visiting my local o2 store a few days ago to do a SIM swap, my old device now has 'No Service' and my new device is still 'Invalid SIM card - Network locked SIM card inserted' What do i do now? Wheni switch my new device off & on again it has a...
Hi ... I have recently bought a motorola g 5G plus phone, have swapped the sim for a new 5G Sim, but I am not sure now whether I will be able to get 5G where it is available. Do I have to change my tariff as well?
My mum tried to top her big bundle up this morning but the automated system keeps saying that it can’t be topped up. Me and my dad have bundles and we were able to top up without any issue.
My dad is in hospital with Covid he has a Nokia pay as you go can I remotely top it up?
I have just bought a new PAYG phone. I am trying to make first top up on the website and the app, but O2 keeps returning 'we couldn't process your payment' and it suggests I contact my bank. I am 100% certain my card is valid, I have used it several ...
Is there any way I can get more data I’ve spent 16 pound and got less than 2GB it’s shocking
hi, i just finished requesting for a new nano sim to be delivered but i noticed a few hours after that my sim has been completely deactivated and has no service, is this normal?i thought i was meant to recieve a blank sim then sim swap.
Hi all, Bit of a conundrum here my mum and I both use O2 PAYG classic. Every few days I get texts with offers for top ups and extras etc. My mum don't however and doesn't receive anything above what she tops up. I not aware of anything that has been ...
Hi I have a Netgear Orbi 4G LTE router. The APN values given to me are not accepted by the router. I'm trying to use it at first on a pay as you go data sim. Does anyone know the correct APN settings please.
just purchased a phone. paypal pending but no confirmation email & arrived at a page saying something went wrong. no sign of my order anywhere except paypal.
