Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 53444 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27071 Views
  • 19 replies
  • 2 kudos

Swapping numbers

I have a payg sim with credit and a deal of minutes and data on it..I want bring my number over from another network.. can I do this during the month without losing and data etc??Thanks

Resolved! Bundle expiry and keeping the number active

I'm likely to be unable to travel back to the UK for an extended period of time due to the COVID situation. Therefore I'm looking at ways to retain my UK mobile number. My £15 big bundle has just expired, and my understanding is that I need a chargab...

jb87 by Level 1: Joiner
  • 829 Views
  • 1 replies
  • 0 kudos

Resolved! No service on iPhone 7

iPhone saying update but no service tried updating now can’t activate did get message saying check SIM card checked nothing no service still

Ca1 by Level 1: Joiner
  • 489 Views
  • 1 replies
  • 0 kudos

Resolved! WiFi calling

Can you get WiFi calling on pay as you go?

Mich10 by Level 1: Joiner
  • 747 Views
  • 3 replies
  • 0 kudos

Prepay

I got a promo sim the big deal £15 where you normally get 15gb data but this one you get triple data so should be 45gb. When does extra data come on as still only got the original 15gb

Jon6 by Level 1: Joiner
  • 438 Views
  • 2 replies
  • 0 kudos

Resolved! Poor call quality.

Whenever I make a call or receive one it is always scrambled and I cannot understand or hear what the other party says.

Hils by Level 1: Joiner
  • 2775 Views
  • 6 replies
  • 0 kudos

Resolved! Notifications

Hi how do I take the notifications symbol off the support logo on my o2 ive tryed always. Thanks mark

Mark731 by Level 1: Joiner
  • 464 Views
  • 1 replies
  • 0 kudos

Resolved! Failing to top up

I have a deaf friend she is dependant on text and internet chat. I am sad she is is one of many fighting convoy 19 in hospital. Today her parents asked me about her phone. If she can't top it up by due date will o2 turn it off they paid over £300 pay...

Resolved! Auto Top Up Cancellation

I need to cancel my auto top up, which the website says I can do, but when I go to the auto top up page, there is nowhere that this can be done.Also, going round in circles to try to contact o2, spent over half hour trying to do this !!!!

SPAW by Level 1: Joiner
  • 617 Views
  • 3 replies
  • 0 kudos