cancel
Showing results for 
Search instead for 
Did you mean: 

deactivating

mmai68
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

How do I deactivate my pay as you go SIM? I do not wish to use it anymore as I have a new one.

Thank you!

Message 1 of 4
631 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151646 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@mmai68 

Just stop using it and it will deactivate after 6 months.

If you have an auto top up set, you need to cancel it https://autotopup.o2.co.uk/o2uk/FAQ.aspx#:~:text=auto%20top%2Dup%3F-,Yes.,auto%20top%2Dup%20and%20de....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
624 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 151646 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@mmai68 

Just stop using it and it will deactivate after 6 months.

If you have an auto top up set, you need to cancel it https://autotopup.o2.co.uk/o2uk/FAQ.aspx#:~:text=auto%20top%2Dup%3F-,Yes.,auto%20top%2Dup%20and%20de....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
625 Views

mmai68
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I thought so. Thank you very much!
Message 3 of 4
615 Views

MI5
Level 94: Supreme
  • 151646 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
612 Views