Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 47 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 18 replies
  • 2 kudos

Resolved! New sim card does not work on old Nokia C7 and N86

Hi there, I was wondering if anyone else experienced this: After upgrading sim card from old (large) o2 sim card to new nano-with-adapter, the new sim card works fine on both android and older, windows phones, but... if inserted into old symbian phon...

a2a78 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! SIM card on My02

I have added a pay as you go to my "MyO2" account where I have managed my account for years,. It is in a small alarm and sends texts to me if disturbed.I have changed it from the tarif it was on to £10 UK & international as this gets 5000 texts.Tried...

Resolved! top up problem

I topped up my account via the website and I have nothing on my account

lilia by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Use abroad

If I want to contact someone whileOn holiday in the EU and they are also in holiday in the EU, can I call text and use data to contact them from within my package as we are both outside the UK

Sue16 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! cannot find my order

hi, i bought 2 pairs of airpods yesterday but i can't see any order in my account. But the bank account shows that the money has been transferred into pending transactions.i also contact with bank customer service and they told me that the bank has a...

MUYE by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! only recieved half of my data allowance

i am on the £10 big bundle with 2gb + 2gb extra but this month the extra data is missing. how do i get it added because without it i will run out of data before the end of the month.