Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Change from contract to Pay As You Go

How can I change from the O2 contract to Pay As You go without changing my number?Thank you

Resolved! Error on o2 community link on my o2 app.

Rose anyone know when the error on the o2 community link on the my o2 app? The Error I get is HTTP Status 500 - type Status Report Description http.500 and I have been getting the Error sineds I got a Sercirty update on my Samsung phone in August so ...

Resolved! Transfer old number to o2

Hello i want to transfer my old number to O2

Camera signal

Hello, we purchased a camera to go in a shed. It is on a PAYG sim which came with £10 credit and 6GB data. The camera worked absolutely fine for 3 days at the start of October and since can't find connection. It will go online when you're next to it ...

Resolved! Tariff usage

Hi.I'm on Simply Pay As You Go.I have had a message to say I have no credit left.I have no bolt on's.My phone is basically for my daughters to message me if they are going to be late from school etc.I use my phone to message them back if I'm sat in t...

Resolved! Can I restart my tariff asap

If I top up prior to my tariff restarting can I change it so it restarts?

PAC code for PayG sim never topped up

Hi, my friend has the same issue as (https://community.o2.co.uk/t5/Pay-As-You-Go/Pac-code-on-new-PAYG-sim-no-credit/td-p/1398574). She ported her number to an o2 pay as you go sim but realised her area has very little o2 network so she wants to get a...

Resolved! Transfer Number to another network but also stay with 02 ?

Bit of a Strange one, I am on 02 PAYG for my phone (Just left a Vodafone contract) and thought 02 would be better etc (Its not), but I want to take out a new contract with Vodafone and transfer my 02 Number to them, but I also want to stay with 02 wi...

Resolved! Changing tariffs

Hi I’ve selected a new tariff because the data wasn’t lasting me. The change date is 16th November, is it possible to bring that forward and topup now as I’ll be out of data shortly and would prefer to avoid bolt ons? Cheers in advance

Resolved! I need to give my PAC CODE but theres no option to do so when registering

I need to give my PAC CODE but theres nowhere to enter it when registering?

O2

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