Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 4103 Views
  • 36 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 6292 Views
  • 15 replies
  • 2 kudos

Resolved! O2 Pay as you go, nearly 6 pounds gone in 1 day!? Why ?

I bought an O2, 15 pound bundle, upon reentering the UK at the end of July, and after a bit of fuss, eventually got it to work... A month later, I put another 10 pounds onto it,(that was on the 28th - yesterday), however now I find myself with just a...

Confused by Level 1: Joiner
  • 776 Views
  • 5 replies
  • 0 kudos

Resolved! 'Data session' PAYG

hi.I've just moved from 3 payg to o2 classic payg and I'm curious about the data charges and anyone's experience. It says 1p minimum per data session. My phone constantly has apps draining small amounts of back ground data as do most phones. Everytim...

Anonymous by Not applicable
  • 2445 Views
  • 21 replies
  • 0 kudos

top up

Hi I just topped up and wanted to know how long does my balance last as i am abroad and do not want to lose my credit?

b4u2 by Level 6: Acolyte
  • 537 Views
  • 6 replies
  • 0 kudos

Resolved! Webchat

Why does o2 advertise a webchat help facility when there doesn't appear to be anyone responding ?

Needhelp by Level 1: Joiner
  • 1117 Views
  • 2 replies
  • 0 kudos

Resolved! Netflix

My new pay as you go contract comes with a 6 month free Netflix subscription. I’m going to add this to my existing Netflix account but after the 6 months is up, the Netflix will be added to my phone bill which I don’t want.. how do I cancel it? Will ...

aashton97 by Level 1: Joiner
  • 1461 Views
  • 2 replies
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Resolved! my 02 app

hii just moved over to pay as you go from business and i am trying to login to the my o2 app but it just not working and keep getting this error:

_Screenshot_20180827-175619_My O2.jpg
b4u2 by Level 6: Acolyte
  • 1545 Views
  • 13 replies
  • 0 kudos

Can not see my balance on my Pay As You Go account

I have had a terrible time trying to get this resolved does anyone out there have a solution .. I ported in from Virgin mobile earlier ths year and despite following all the supplied instructions, my device and account have never shown up on "MY O2" ...

Pedro54 by Level 1: Joiner
  • 983 Views
  • 4 replies
  • 0 kudos

Changes from 23rd August

Hi, I got a text saying they`ll be changes to the Classic PAYG tafiff from 23/8/18.I`ve searched online but can`t find any info.Can someone help please.

alared by Level 1: Joiner
  • 6057 Views
  • 54 replies
  • 0 kudos

Resolved! New phone

How do I swap my old traffif onto my new phone instead of having 2phones