Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 50862 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 25548 Views
  • 19 replies
  • 2 kudos

How to stop o2 texting me offers all the time?

I have called customer services and spoke to a real person about 2 weeks ago and asked them to stop all text messages from o2, they put me on hold for 5 minutes came back and said it was done, and it will take up to 24 hours to process, 2 weeks later...

itsmeee by Level 1: Joiner
  • 2133 Views
  • 8 replies
  • 0 kudos

Resolved! Keeping pay as you go alive outside of England

TLDR: outside of England whats bare minimum I need to do with pay as you go to keep the phone number I was given and never lose it?If you are reading:First background: I’m American who will travel to England 2-3 times a year (I have a British girlfri...

Worm3rd by Level 2: Apprentice
  • 901 Views
  • 3 replies
  • 0 kudos

Resolved! Bundle

Hello I’ve topped up £10 and it’s not showing that I’ve topped up but has took the money please can someone help

Tamara1 by Level 1: Joiner
  • 406 Views
  • 2 replies
  • 0 kudos

Resolved! spending cap

i just topped up today and i’ve been using my 4g not a lot, but then i got a grey tab saying i’ve used all my spending cap today, i haven’t seen this before but it won’t let me turn it off

hb4 by Level 1: Joiner
  • 423 Views
  • 2 replies
  • 0 kudos

Resolved! £2 Data charge

Just picked up my phone for fist time today and have been told i have used £2 in data today, i don't understand when i haven't used my phone at all

Resolved! Changing my address

Hi. Why is it so difficult to change your address on pay as you go accounts

Resolved! Phone has not been used for months

Hello, I have a Nokia 108 simple camera phone, which I haven't used for quite a long time. I want to start using it again. I suspect the SIM card has been deactivated. How do I go about reactivating the SIM card? Or do I have to buy a new card? Thank...

MPS by Level 1: Joiner
  • 1482 Views
  • 5 replies
  • 0 kudos

Resolved! Extra dat

Im almost out of data. My02 has buy 3G for £12 option. Thats great but how get it? Everything leads to "terms n conditions" or "back to top".

Bobx by Level 1: Joiner
  • 611 Views
  • 2 replies
  • 0 kudos

Resolved! Unlocking websites

Hi there I posted on here before is there a way o2 can unlocked my security settings so that I can go on certain prohibited websites online rather than going into o2 as I can't get into the shops ATM x

Claire25 by Level 1: Joiner
  • 380 Views
  • 1 replies
  • 0 kudos