Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! How can I set a data usage warning

Sometimes my mobile data switches itself Von and I need to set a usage limi/ warning

Resolved! Pay as you go

Hi just want to know do we get charged extra if we don’t renew the next month for our payment plan

New bundle not working

Ordered a new sim with special offer 14GB for £10 a month. Swapped sim, topped up and only got 7GB!!And I've been deducted £2 from balance to use Internet today after I've topped up and have a bundle.Currently searching new provider as this has right...

Resolved! 14GB sim only showing 7GB?

Hiordered the 14GB pay as you go sim but it’s only showing 7GB after paying £10 on as required. Also the FREE10 code doesn’t work

Resolved! International call activation

Hello everyone. Im O2 pay as you go customer and I'm on big bundle £10/7GB tariff. I would like to switch on a boltson with international calls which is costs £2/month. However on international calls botlson description says that option will active f...

Resolved! New Pay as you Go sim not working well

Hello, I switched from pay monthly to pay as you go sim last Thursday, I did a top-up on Friday evening of 20 pounds and received a message from O2 on Saturday morning saying that my Data Big Bundle was active on my number. However I do not have data...

Resolved! Stop 02 messages

I want the 02 to stop giving me notifications when I text its so annoying

Resolved! Data

More info (Highlight to read)More info (Highlight to read) Hi i run out of data what i can do now i would like to refreh my budnle

Resolved! Reactivate my Sims and recredit my accounts

Best way to get my Sims back on my account and get the credit back?

Resolved! Error 50: texts/calls not working

Hey! I got a pay as you go O2 SIM recently in the UK and all was working fine. I have just arrived in Spain and my data and roaming is working but I can't make any calls and every time I sent a text it says I can't sent them - error 50. As I am in Sp...

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