Solved: Re: What happens to my existing PAYG credit balanc...

LKB · ‎11-06-2020

Hi; I have an existing PAYG account and am looking at upgrading to a Plan... What happens to the existing credit on my PAYG account when/if I do? Thanks...

MI5 · ‎11-06-2020

@LKB

Up t £350 of payg credit will be transferred to a new pay monthly account.

Just let O2 know when you make the switch.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎11-06-2020

@LKB

Up t £350 of payg credit will be transferred to a new pay monthly account.

Just let O2 know when you make the switch.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LKB · ‎11-06-2020

MANY thanks for your prompt response; appreciate that! Cheers...

MI5 · ‎11-06-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

What happens to my existing PAYG credit balance if I upgrade to a Plan account?

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