on 08-06-2020 23:28
I use pay as you go.
I just arrived in Sweden but my phone can not connect any calls. I cant call and I cant receive any calls.
The roamin is turned on.
Anyone know whats wrong
on 08-06-2020 23:33
You may have a roaming bar on your account.
Only O2 can lift it. So borrow a phone, or use Skype to contact them on any of the numbers in this guide
Guide: Coronavirus Community Help and Support
You may be able to get live chat if you try in the morning https://www.o2.co.uk/contactus
Veritas Numquam Perit
on 11-06-2020 16:37
on 11-06-2020 16:37
Any update on your situation @02whatyousay? Are you still having roaming issues?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?