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Needhelp · ‎28-08-2018

Why does o2 advertise a webchat help facility when there doesn't appear to be anyone responding ?

MI5 · ‎28-08-2018

As long as you're in a chat window someone will be along but calling is usually quicker and more effective anyway. http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-08-2018

As long as you're in a chat window someone will be along but calling is usually quicker and more effective anyway. http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎29-08-2018

Hi @Needhelp, did you get through to someone in Customer Service since you last posted? Unless it's account specific, the Community might be able to help you with your query

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

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