Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 61608 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 32012 Views
  • 19 replies
  • 2 kudos

Resolved! Multiple Unlocks

How many mobiles can be unlocked using the same O2 PAYG SIM and MyO2 account?

gr75 by Level 1: Joiner
  • 2321 Views
  • 10 replies
  • 0 kudos

Resolved! Constant voice mail alerts with empty inbox

Hello, For a while now my Lumia 650 always display a little icon telling me I had a voice mail. If I dial 901 and listen, I have no new messages and no unsaved messages. I assumed it was just my poor Windows Phone being buggy and ignored it. However,...

Resolved! test

how do i unlock my phone

kyle by Level 1: Joiner
  • 930 Views
  • 3 replies
  • 0 kudos

Resolved! Why has my simcard suddenly become blocked?

Why has my simcard suddenly become blocked and how do i unblock it? I sent out loads of texts with my new number to over 500 contacts and now im blocked., ,...How do i unblock it? thanks

Resolved! Buying a phone from O2 web site proving impossible.

I have been trying to buy a phone from the o2 web site for over two weeks. It says the phone is in stock but when you try to order it goes out of stock. Several times this has happened. It must be in stock for less than a minute. I have tried calling...

Tinmanius by Level 1: Joiner
  • 1939 Views
  • 4 replies
  • 1 kudos

Resolved! Web Topups Failed Although Credit Card Transaction Succeeded

Hello I just received an O2 Classic PAYG SIM, I tried to top it up using the web topup service, I tried £10 from one credit card the transaction seemed to go through OK but it then said there had been a problem on the web topup page, I thought it was...

valuecall by Level 1: Joiner
  • 1091 Views
  • 3 replies
  • 0 kudos

Resolved! How do I change my email address:

I have set up my O2 account using my current email address. Owing to a change of circumstances I now have a new email address and thus would like to dispose of the old address. Sadly I can find no facility to change it within my account. I have spoke...

Resolved! pay as you go

im on pay as you go had a balance of £10 on friday then noticed it had gone down by 20p to £9:80 when i hadnt used the phone then when i switched the phone of and switched on next day the balance went back to £10 i spoke to someone on live chat and t...

beatlemac by Level 1: Joiner
  • 2703 Views
  • 9 replies
  • 0 kudos