Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
i have just tried to get the adult content block removed by contacting customer services via live chat but they said they cannot remove it. How can I get it removed I do not have a credit card.
Currently on a monthly plan but I am looking on moving to pay as you go as I don’t need a year long contract due to moving aboard next year. Can I do this and keep my SIM or will I need a new one? Monthly plan due to run out in June.
Hey, I have tried to top-up today as it's the last day of my tariff bundle, but both website and phone top-up failed. I checked 12 hours ago and my credit was 9.xxGBP, but NOW when I check again it's 0.00GBP. I haven't made any paid calls or text any...
Please can anyone explain why I can add a bolt on on MY O2 but cannot remove it without going through customer service?ThanksDiane
Hy dos,e anyone know how to change the info o2 has as i have a new phone and it still shows my old phone in the detail on my account.
I just transferred from an old PAYG phone to a new iphone and the tariffs are very high compared to the Classic PAYG deal. I think I can move on to the Classic. Is there a catch as it seems like a no brainer not to.
My phone won't give me option to lend £1
I got a text off O2 saying that I won't be able to to top-up at my bank's ATM after May. So does that apply to all O2 Pay As You Go customers? Has anyone else got this message? Why are ATM top-ups being discontinued?
Morning all, I'm a bit confused about the data charges on O2 Classic. It should be 1p per 1MB of data. Yet it seems to be taking a lot more than that. I very rarely use data (or anything chargeable, hence the classic tarriff) but have started using t...
My wife and I are both on O2 PAYG and neither of us were able to connect to mobile data all day yesterday. This was on a 150+ mile journey so it's not just a single transmitter, account or phone (different makes, both Android 8.x). We both use mobile...
