Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 61557 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 31981 Views
  • 19 replies
  • 2 kudos

Resolved! Sim swap and tariff

Hi, I have recently got a new phone and need to change the sim in order for it to fit. I am aware that I can perform a sim swap to keep the same number. Will this also enable me to keep the same tariff that I am currently on?Thank you.

Professor by Level 1: Joiner
  • 1692 Views
  • 4 replies
  • 0 kudos

Resolved! Network issues

As I am not a phone expert I am having trouble with my network. It's just saying no network registered. What does this mean? Thanks

Resolved! upgrading plan

Hi,I would like to upgrade to a diffrent pay as you go. I have my own O2 sim card and dont want to change my card with my current number etc. how do I do that? your sincerly sally100

sally100 by Level 1: Joiner
  • 959 Views
  • 2 replies
  • 0 kudos

Resolved! PAYG in Singapore and Malaysia

Hi I wonder if someone can assist in a query I have, A family friend is hoping to go to the above two countries in the near future and still wants to be able to use their PAYG phone. If they do what type of charges are they likely to incur for text c...

Butch by Level 1: Joiner
  • 1599 Views
  • 5 replies
  • 0 kudos

Resolved! Messages v Text

What is the differance between texts and messages? I have unlimited text's on my account yet I am charges for messages. Thanks for your help, Karl

Resolved! Bolt on

Hi I am travelling in bali and Thailand, what bolt on is best for data, as I need Google maps badly

Resolved! Mandatory Requirement to top up Classic payg Sim with £10 every 6 months -- is this true?

Hi all, I've just joined up with O2 & activated my free classic payg with £10 My belief when activating the sim was that this classic payg sim tariff only requires a chargeable event to be made every 180 days & that it remains in credit. Am I wrong? ...

effsweet by Level 1: Joiner
  • 915 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Travel Opt Out

Hi, I’m new to O2 and currently have a pay as you go sim. I see on looking at Bolt Ons one called , O2 Travel Opt Out. I have read several posts, but must be having a senior day! If I want to use my phone within Europe and pay the same prices for all...

Unable to change my email address

I bought a sim card from O2 and registered it with my email. Then I ported that number to my current number. I wanted to register my current number with the same email address that I registered with the number that doesnt exist anymore but im unable ...

Zian by Level 1: Joiner
  • 1654 Views
  • 4 replies
  • 0 kudos