Solved: Replacement sim

MemyselfI1 · ‎10-01-2019

I have a new phone that requires a different sized sim. May I have a replacement please?

jonsie · ‎10-01-2019

This isn't customer service @MemyselfI1

Either call them, use live chat or the easiest way is to call in the O2 store and they will sort it out for you there and then.

http://www.o2.co.uk/contactus

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎10-01-2019

This isn't customer service @MemyselfI1

Either call them, use live chat or the easiest way is to call in the O2 store and they will sort it out for you there and then.

http://www.o2.co.uk/contactus

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MemyselfI1 · ‎10-01-2019

Never anybody on live chat, so I used this chat.

jonsie · ‎10-01-2019

Use Internet Explorer for live chat.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎10-01-2019

@MemyselfI1 wrote:
Never anybody on live chat, so I used this chat.

This isn't O2 chat though so we can't get you a new SIM, sorry. Have you checked if you can push out your SIM to make it smaller?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

b4u2 · ‎10-01-2019

order online or call cs

jonsie · ‎10-01-2019

As said already. But welcome to the thread.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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