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Unable to send text messages

Button_Moon
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‎10-09-2019 20:28 - edited ‎10-09-2019 21:15

‎10-09-2019 20:28 - edited ‎10-09-2019 21:15

I have just inserted by new O2 SIM card, topped up with £10, and texted FREE10 to 21500 as per the email. However, the text doesn't send and I get a Not Delivered error (iPhone).

 

Any ideas?

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EmilieT
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on ‎12-09-2019 08:13

on ‎12-09-2019 08:13

@jonsie Thanks for the mention wink

 

@Button_Moon I can certainly get someone to help with that! I'll send you a Private Message now to get a few more details first slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
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EmilieT
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on ‎13-09-2019 15:33

on ‎13-09-2019 15:33

@Button_Moon I just wanted to confirm it was all sorted now, you should see the credit on your account slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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Button_Moon
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on ‎13-09-2019 20:40

on ‎13-09-2019 20:40

It has indeed appeared on my account, thanks very much @EmilieT 

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