Solved: Sim card

David9 · ‎13-09-2019

Does my pay as you go sim card expire if i dont top it up regularly.. would I lose my number? Thanks!!

MI5 · ‎13-09-2019

You need to make a chargeable call at lease once every 6 months and top up every 999 days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎13-09-2019

@David9

You need to make a chargeable call at lease once every 6 months and top up every 999 days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎13-09-2019

You would lose your number unless you do the above as it's recycled. If you go a month over that 6 months you could get the number back but you would need to call customer service who will reregister unless it's been reallocated to someone else.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

TallTrees · ‎14-09-2019

Hi @David9
This has happened to a friend a very low user was with a different phone company whilst ill, cut off took money left in too 👎 Actually the terms were much worse than O2 .
Changed to o2 after that.
Good luck take care TallTrees

HAPPINESS IS BEE SHAPED

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