Solved: Free10 not working

Louh81 · ‎12-09-2019

Hi,

Have a new pay as you go sim but the free10 offer is not working, I get a message saying this is not for you. Can anyone help?

MI5 · ‎12-09-2019

@Louh81

Customer service has to apply it manually.

Call them on 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-09-2019

@Louh81

Customer service has to apply it manually.

Call them on 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎13-09-2019

Welcome to the community @Louh81

If you need any more help with this, please do let us know and we can get someone on our end to look into it further

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O2

Free10 not working

Transfer from pay monthly sim-only to PAYG rolling...

CLASSIC PAY AS YOU GO REQUEST

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02 Travel

Transferred my number