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Level 1: Joiner
Posts: 1
Registered: ‎12-09-2019
Accepted Solution

Free10 not working

Hi,

Have a new pay as you go sim but the free10 offer is not working, I get a message saying this is not for you. Can anyone help?
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Posts: 100,377
Topics: 546
Solutions: 12,753
Registered: ‎04-04-2012

Re: Free10 not working

@Louh81 

Customer service has to apply it manually.

Call them on 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Free10 not working

Welcome to the community @Louh81  Wave

 

If you need any more help with this, please do let us know and we can get someone on our end to look into it further Smiley Happy

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