cancel
Showing results for 
Search instead for 
Did you mean: 

Problems PAYG sim

Razzle1977
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hey all, I have a sim only monthly pay at the moment in my S9.

I have bought an O2 payg sim with £10 top up to put on but when I put the payg sim in phone, it come up something about Not Provisioned for Voice.

Just wNt another sim with a different number to use now and again for certain clients. How to do?

Message 1 of 3
57 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 120705 Posts
  • 605 Topics
  • 18176 Solutions
Registered:

@Razzle1977 

Sounds like you have a data only sim.

You can change tariff in your MyO2 or call customer services to change it Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 3 of 3
47 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 104821 Posts
  • 782 Topics
  • 5185 Solutions
Registered:

@Razzle1977 

O2 only do Big Bundle sims. https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

You would probably be better with a Classic sim from Tesco or Giffgaff who use the O2 network. You just pay for what you use with those.

*The Game Is On*

Girl in a jacket
Message 2 of 3
53 Views

MI5
Level 94: Supreme
  • 120705 Posts
  • 605 Topics
  • 18176 Solutions
Registered:

@Razzle1977 

Sounds like you have a data only sim.

You can change tariff in your MyO2 or call customer services to change it Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 3 of 3
48 Views